Support
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Quick answers
Common problems
The connection failed
Start again from Connect Square. You need to sign in as the account owner or someone allowed to connect apps.
The button does not show on a sold-out item
Check that the button is on for that site in your dashboard and that your site is published. The button shows only on product pages where at least one option is sold out. If you use your own domain, add it under the site in the dashboard. Still missing? Email us the product link.
I am a shopper and want to stop alerts
Use the "Stop alerts from this shop" link in any alert, or see our page for shoppers.
I want to cancel
Open Billing in the app and choose "Manage or cancel", or email us.